Affordability

News 1130: Are you getting the Internet speeds you pay for?

Are you getting the Internet speeds you pay for? The CRTC has a new way for you to find out.

Article by Martin MacMahon for News 1130

We’ve all complained at one point or another about slow Internet speeds, but now we’ll have a way of actually finding out if providers are as fast as they claim.

Regulators are looking for volunteers as they prepare to monitor and compare the speeds of the top providers.

The CRTC will monitor speeds for 6,200 volunteers to get an idea of how providers are actually performing.

“Other countries around the world have been doing speed audits for years, including the UK and United States. It’s a great way for the CRTC to really have a finger on the pulse of Canada’s Internet,” says Josh Tabish with Internet watchdog OpenMedia.

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OpenMedia welcomes new CRTC Internet speed measurement program as a win for Canadians and an important step to protect net neutrality

OpenMedia welcomes new CRTC Internet speed measurement program as a win for Canadians and an important step to protect net neutrality

May 21, 2015This morning the CRTC announced a new Internet speed measurement program designed to “measure the performance of their home broadband Internet services,” and is inviting everyday Canadians to participate. Community-backed OpenMedia, which called for proactive audits of Internet performance in its crowdsourced Casting an Open Net report, hails the decision as a win for Canadians, and a key step toward protecting Net Neutrality.

Responding to the news, OpenMedia Campaigns Manager Josh Tabish had this to say:

“We’re thrilled to see the CRTC taking bold steps toward ensuring Canadians get the Internet speeds they are promised. Unfortunately, Canadians have long paid some of the highest prices in the industrialized world for what is widely recognized as slow service. By signing up households across Canada to the program, the data collected can be used to shape broadband policy to ensure all Canadians get faster, more affordable Internet.

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Together we won a major court battle with Big Telecom over the wireless code of conduct

You may have already heard the news, but today, the Federal Court of Appeal rejected Big Telecom’s efforts to delay the implementation of the Wireless Code of Conduct, which mobile phone and Internet users across this country fought hard for and won nearly two years ago.

In its ruling, the court stated that the CRTC “...has the right to make the Wireless Code applicable to contracts concluded before the Code came into effect.”

At the heart of the court case was the issue of timing, and whether the Canadian Radio-Television and Telecommunication Commission (CRTC) had the power to grant the new customer protections brought on by the code before pre-existing three year contracts expired.

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Federal Court of Appeal rejects Big Telecom’s efforts to delay implementation of wireless customer protection rules

Federal Court of Appeal rejects Big Telecom’s efforts to delay implementation of wireless customer protection rules

May 19, 2015The Federal Court of Appeal today has rejected Big Telecom’s efforts to delay the implementation of the Wireless Code of Conduct, stating that the CRTC “...has the right to make the Wireless Code applicable to contracts concluded before the Code came into effect.” The code contains significant customer protections for mobile phone and Internet users, including an end to 3-year contracts, and caps on roaming charges for data.

Community-backed OpenMedia, which represented Canadians throughout the court challenge with legal experts at CIPPIC, hails the decision as a victory. OpenMedia Campaigns Manager Josh Tabish had this to say:

“This is a major win! By standing together, Canadians fought back against telecom giants in court and won. It took over a year and a half, but today the court is clear: the customer protections that Canadians fought for in the Wireless Code of Conduct applies to all mobile phone and Internet users across the country. No ifs, ands, or buts about it.”

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Huffington Post: Zuckerberg's Internet.org overshadows local efforts to get people connected to the full Internet

Internet.org not only violates net neutrality, it puts privacy, free expression and innovation at risk wherever it goes.

Speak out now at No Fake Internet

Article by Timothy Karr for the Huffington Post

Mark Zuckerberg's plan for world domination is in deep trouble. Read more »

Topics: Affordability

In a win for Canadians, CRTC promises fair rules to promote greater choice and affordability in our mobile phone market

New rules from regulator ensures Canadians will have choices outside the Big Three leading to lower phone bills and more flexible offerings in the not-too-distant future.

May 5, 2015 – A major ruling from the CRTC today signals a significant step toward providing Canadians with greater choice and affordability in our mobile phone and Internet market. Community-based group OpenMedia, which intervened in the hearing, is hailing the decision as a win for people across the country, who have been paying some of the highest prices in the industrialized world. However the CRTC could have gone further by facilitating innovation through new market entrants, such as Mobile Virtual Network Operators (MVNOs).


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