Press Releases

Canadian organizations join new coalition concerned with Internet censorship in controversial international agreement

As officials meet in Peru for the Trans-Pacific Partnership, Canadian groups are helping launch an international “Fair Deal” coalition

May 21, 2013 – Today, OpenMedia.ca and a coalition of organisations representing a diversity of interests have come together from around the world to ask for a fair deal on intellectual property (IP) in the Trans-Pacific Partnership Agreement (TPP).

The Trans-Pacific Partnership is a trade agreement being negotiated by Australia, Brunei, Canada, Chile, Japan, Peru, Malaysia, Mexico, New Zealand, Singapore, Vietnam, and the United States. The changes to copyright required by the TPP would reduce access to information and restrict the ability to innovate, both on and offline. Read more »


Telus announces plans to takeover one of Canada’s largest independent cell phone providers

OpenMedia.ca argues the takeover will encourage more mistreatment of Canadian cell phone customers

April 16, 2013 – Telus has formally announced plans to takeover Mobilicity, one of Canada’s largest independent cell phone providers. Grassroots group OpenMedia.ca believes, if allowed to go through, will stifle choice and fair treatment of customers in Canada’s already-broken wireless market.

Mobilicity is one of only three carriers in Canada independent of the “Big Three” cell phone companies - Bell, Rogers, and Telus - that already control roughly 94% of the market.

OpenMedia.ca says that the sale of Mobilicity to Telus will stifle choice in an already monopolistic wireless market. According to the group, the deal also gives big telecom conglomerates more room to raise prices, as the check on the market provided by new entrants diminishes. Read more »

Topics: Cell Phones

J.D. Power study shows cell phone rates are rising sharply; OpenMedia.ca available for comment

Cell phone prices rising 13% more quickly than inflation

WHO:
Steve Anderson, Executive Director, OpenMedia.ca
Lindsey Pinto, Communications Manager, OpenMedia.ca

WHAT:
J.D Power & Associates released a study that shows Canadians are paying 13% more for cell phone service than they did last year – this while Canada’s overall inflation rate holds steady at 1%.

At the start of 2013, the average monthly cell phone bill in Canada topped $77, an increase of $9 from 2012, according to the study.

OpenMedia.ca says that this is largely due to a “broken cell phone market”, in which three large players control upwards of 94% of services, and where smaller independent players may be on their way out. Read more »

Topics: Cell Phones

Hearing Starts Today on Bell’s New Attempt to Take Over Canada’s Largest Independent Content Company; OpenMedia.ca Available for Comment

Today is beginning of a week-long hearing to determine whether Bell should be given more control over Canada’s media system

WHO:
Steve Anderson, Executive Director, OpenMedia.ca
Lindsey Pinto, Communications Manager, OpenMedia.ca

WHAT:
The CRTC is holding a public hearing in response to Bell—Canada’s largest telecom and media conglomerate—once again attempting to take over Astral Media. Bell has come back with a slightly watered-down version of its original proposal to take over Astral, which includes dividing some assets up with Shaw, another one of Canada’s largest media and telecom conglomerates. Read more »


Canada’s cell phone market in trouble as independent providers prepare to be absorbed by the Big Three

April 12, 2013 – Telus, one of Canada’s “Big Three” cell phone companies, is in talks to purchase Mobilicity, one of Canada’s few independent cell phone providers, in a move that OpenMedia.ca is saying will stifle choice in Canada’s already-broken wireless market.

Mobilicity is one of only three carriers in Canada that are independent of the Big Three cell phone companies, Bell, Rogers, and Telus.

OpenMedia.ca says that the sale of Mobilicity to Telus will stifle choice in an already monopolistic wireless market. According to the group, the deal also gives big telecom conglomerates more room to raise prices and maintain disrespectful customer service, as the check on the market provided by new entrants diminishes. Read more »

Topics: Cell Phones

Price-Gouged Canadian Dad Turns Advocate, Creates Toolkit to Help Citizens Push Back Against Cell Phone Companies

After incurring $22K charge, BC’s Matt Buie is working to ensure others don’t live out his cell phone horror story

March 22, 2013 – Matt Buie, a Financial Planner and father living in Burnaby, BC, was recently stunned by a $22,000 roaming charge on his cell phone account incurred by his 11-year-old while on vacation. After Buie spoke out in the media and talked to other cell phone users he quickly realized that he was not alone in feeling price-gouged, and is now taking action.

On Friday, in collaboration with non-profit group OpenMedia.ca, and cell phone service consultancy service PassConsult, Buie released a toolkit for mistreated cell phone customers. Canadians can find the toolkit at http://openmedia.ca/mistreated.

Buie’s roaming fee debacle closely followed the release of OpenMedia.ca’s citizen-powered study highlighting the lived realities of cell phone users. The study, entitled Time for an Upgrade, was based on analysis nearly 3,000 “cell phone horror stories” submitted by Canadians, many of whom were price-gouged, locked into restrictive long-term contracts, and faced extremely disrespectful customer service. The core finding of the study was that Canadians face widespread mistreatment from cell phone providers. Read more »

Topics: Cell Phones

Study Finds Cell Phone Customer Mistreatment Rampant

Crowdsourced report puts the lived realities of Canadian cell phone users on display

March 7, 2013 – A study released today by non-profit organization OpenMedia.ca shows a majority of Canadian respondents report being forced into accepting poor—often disrespectful—service. The group identifies the lack of choice in the cell phone market as the cause, pointing out that nearly 94% of the market is controlled by three large players: Bell, Telus, and Rogers.

Entitled Time for an Upgrade: Demanding Choice in Canada's Cell Phone Market, the study draws upon Canadians’ lived realities in outlining recommendations that facilitate more choice and innovation in the cell phone market. Find the executive summary here or read the full report. Key citizen stories can also be found below.

The study comes as key decisions that will affect the future of cell phone service are mulled over by both the CRTC (see http://cellphonehorrorstory.ca) and Industry Canada (see http://youtu.be/WTarlxew2a0 for CTV coverage). Read more »

Topics: Cell Phones

Telecom Giant Bell Re-Attempts Takeover of Astral Media Assets

Bell refuses to listen to public opinion and continues to consolidate control over Canadian communications rather than compete

March 6, 2013 – The CRTC has called a public hearing in response to Bell—Canada’s largest telecom and media conglomerate—once again attempting to take over Astral Media. The CRTC denied Bell’s original proposal in Fall 2012, as it found that this concentration of power would not benefit the public.

Despite the fact that their initial proposal was denied by both the CRTC and Canadians across the country, the two companies have come back with a “watered-down” version of the deal. Even with fewer of Astral assets being acquired, however, citizens’ group OpenMedia.ca is saying that this deal is bad for Canadians and our digital economy. Read more »


Grassroots Group OpenMedia.ca Hopeful Pro-Privacy MP Borg’s Online Privacy Bill Will Lead to Important Safeguards

OpenMedia.ca says new NDP bill is a stepping stone in protecting Canadians’ online privacy rights

February 27, 2013 – Grassroots pro-Internet organization OpenMedia.ca is hopeful that NDP MP Charmaine Borg’s private member’s bill will act as a stepping stone towards protecting Canadians’ online privacy from government authorities. OpenMedia.ca is a non-partisan organization, but one which acknowledges politicians who listen to Canadians and take steps towards Internet openness, including online privacy, security, and affordability.

At a press conference Wednesday, Borg officially announced her intent to pass a Private Member’s Bill that would force companies to notify Canadians of any release of their private information, and would give the Privacy Commissioner enforcement powers to prevent non-compliance. Read more »

Topics: Online Spying

OpenMedia.ca pleased as CRTC take steps to ease Big Telecom’s grip on affordable Internet options

CRTC responds to Canadians after big telecom companies attempt a “backdoor price hike” using their control of digital infrastructure

February 21, 2013 – The Canadian Radio-television and Telecommunications Commission (CRTC) released a decision today that could bring more affordable choices to Canada’s Internet service market. The decision responds to a grassroots movement of Canadians who believe big telecom companies have placed hidden fees on independent Internet service providers (ISPs) and made telecom bills more expensive for users across the country.

Overall, today’s CRTC decision appears to take small steps towards reining in those fees, bringing telecom costing closer to reality. This could give independent Internet service provider greater cost certainty and flexibility to offer Canadians more desirable and affordable rates. Read more »

Topics: Affordability

Media Advisory: Historic Hearing on Cell Phone Service Closes with Big Telecom Digging in Heels; OpenMedia.ca Available for Comment

Public interest group faced off against Big Three at week-long CRTC hearing

WHO:
Lindsey Pinto, Communications Manager, OpenMedia.ca

WHAT:
Canadians are hopeful that a CRTC hearing this week will lead to the development of a Code of Conduct that ensures better deals for cell phones.

Public interest and consumer groups, academics, independent providers, and individuals appeared before the CRTC from Monday to Friday, pushing for measures that could safeguard against price-gouging and lead to more innovation and choice. However Canada’s “Big Three” telecom companies—Bell, Rogers, and Telus—which control nearly 94% of the market, also appeared, but were unwilling to take many of the steps that would fix what CRTC Chair Jean-Pierre Blais called a market that “is not working”. Read more »

Topics: Cell Phones

Media Advisory: Government suggests controversial online spying Bill C-30 may be in the works; OpenMedia.ca available for comment

WHAT:
During an interview with CBC News Network host Evan Solomon, Justice Minister Rob Nicholson suggested that the government is working on a revised version to the controversial online spying legislation Bill C-30. When pressed on the online spying plan Nicholson said, "We're looking at all aspects of that and when we have an announcement to make, we'll make it."

Internet freedom group OpenMedia.ca would like to see a simple and firm commitment to not put forward a plan that would permit authorities to access to private online information of law-abiding Canadians, at anytime, without a warrant. Despite silently withdrawing the bill in October 2012, the government has made no subsequent promises to protect Canadians' privacy or engage in cooperative consultation with Canadians on privacy matters. Read more »

Topics: Online Spying

OpenMedia.ca says “backroom deal” will stifle choice in Canadian cell phone market

Rogers accused of taking over public assets intended for wireless startup companies

January 28, 2013 – Grassroots group OpenMedia.ca is warning that a “backroom deal” between telecom conglomerates Shaw Communications Inc. and Rogers Communications Inc. will lead to less choice—and higher prices—for Canadians’ mobile Internet and phone service. The group is calling on Canadians to push Industry Minister Christian Paradis to block the deal at http://DemandChoice.ca.

The deal, valued at $700-million, would allow Rogers to acquire Shaw’s public airwave licenses that were supposed to be set aside for new cell phone market entrants. Read more »

Topics: Cell Phones

Media Advisory: CRTC report shows Internet openness complaints went up in 2012; OpenMedia.ca available for comment

WHAT:

The Canadian Radio-television and Telecommunications Commission (CRTC) has just released their annual status report on Complaints Related to Internet Traffic Management Practices. The report indicates that the number of complaints has risen: 75 complaints were received in 2012.

By contrast, in the reporting quarter ending Dec. 30, 2011, the CRTC received a total of 41 ITMP-related complaints, and total of 67 were received in the two-year period between Oct. 1, 2009 and Sept. 30, 2011.

OpenMedia.ca, a grassroots group that promotes an open and affordable Internet, has long decried the CRTC’s lack of enforcement of Canada’s Internet openness rules—the consumer complaints process is the sole mechanism in place. Read more »

Bell Tries to Spin Canadians as it Reattempts Takeover of Astral

Big Telecom Tries to Flip Last Month’s Public Interest Decision From the CRTC

November 19, 2012 – Big telecom company Bell is once again trying to take over Astral media and gain more control over Canada’s media system. This comes only one month after the CRTC listened to Canadians decrying the deal and shot down the merger, saying that this concentration of power in Bell’s hands would not benefit the public.

Grassroots group OpenMedia.ca and the Stop the Takeover Coalition were thrilled to see the CRTC listen to Canadians and deny Bell’s takeover.

Now, however, Bell is again trying to persuade the CRTC to allow them to acquire Astral. The big telecom company has also launched a PR campaign seemingly targeted at Canadians, which OpenMedia.ca calls “manipulative and disingenuous". Bell is attempting to make the argument that their takeover would benefit Canadians, despite the fact that Canadians have already been clear that this is not the case. Read more »


This Halloween, Canadians use social media campaign to speak out about scary cell phone service

October 31, 2012 – OpenMedia.ca knows that Canadians find their cell phone providers ghoulish; now the grassroots group is trying to determine which type of cell phone horror haunts our nation the most. Is it long-term contracts with terrifying termination fees? Ghastly customer service? Or is it blood-sucking, price-gouging practices?

As a special Halloween extension of their popular CellPhoneHorrorStory.ca campaign (see below), the group has created a new social media action page at http://openmedia.ca/halloween.

The Halloween campaign calls on Canadians to use social media to vote on what scares them the most about Canadian cell phone service by sharing one of three images (see below). The action page also encourages citizens to contribute to the development of a code of conduct for wireless companies. Read more »

Topics: Cell Phones

CRTC pushes Big Telecom to be more transparent, to set the stage for more choice for Canadians

Pro-Internet community lauds CRTC decision to open up Big Telecom’s costing process

October 26, 2012 – The CRTC announced today that Big Telecom will have to reveal more of its costing process to the public. Now, much of the “confidential” information submitted by Big Telecom to establish wholesale rates will be put on public record.

Today’s decision addresses some of the concerns expressed by independent ISPs during the fight against usage-based billing (see the StopTheMeter.ca campaign). These small providers have argued that Big Telecom arbitrarily hikes wholesale prices and that this price-hiking has led to increasingly limited competition and subsequent price increases for their customers. With these price hikes in mind, Canadians have been calling on the CRTC for a "stop to backdoor Internet price hikes and a transparent review of Big Telecom’s rates.”

Though this decision will contribute to preventing Big Telecom from limiting choice in the Internet service market, Canada still has a long way to go before its telecommunications industry is truly competitive. Read more »


Media Advisory: Bell plays hardball with Canadians, asks Cabinet to change broadcasting rules after public interest decision

WHO:
Steve Anderson, Executive Director, OpenMedia.ca
Lindsey Pinto, Communications Manager, OpenMedia.ca
Janet Lo, Legal Counsel, Public Interest Advocacy Centre (PIAC)
John Lawford, Executive Director and General Counsel, PIAC

WHAT:
Telecom giant Bell is trying to unilaterally change Canada’s broadcasting rules so it can take over Astral Media, one of Canada’s largest media companies. Bell has officially called on Cabinet to put forward a Broadcast Policy Direction that could force the CRTC to reconsider its recent, widely popular decision to block Bell’s takeover. Read more »


Canadians applaud CRTC for taking a stand against Bell’s takeover

CRTC denies Bell’s bid to take over Astral; finds deal to be counter to public interest

October 18, 2012 – Today the Canadian Radio-Television and Telecommunications Commission (CRTC) listened to Canadians and denied Bell’s proposed takeover of Astral.

The Commission announced at a stakeholder lock-up today that Bell had not proven that this deal would benefit the broadcasting system or be in the public interest.

Canada's media system is already one of the most highly concentrated in the industrialized world. Canadians pay high prices for poor content and services because of a lack of competition and choice—OpenMedia.ca, the Stop the Takeover Coalition, and thousands of Canadians had argued that this deal will only serve to worsen this failing system. Read more »


Canadians invited to tell their cell phone horror stories, as CRTC considers new protections

Public interest group asks citizens to show the human side of a broken cell phone market

October 17, 2012 – In response to the CRTC’s recent call for citizen comments about national standards to protect cell phone users, grassroots group OpenMedia.ca is calling on Canadians for their cell phone horror stories. The group is also voicing concern that the Big Three cell phone companies (Bell, Rogers, and Telus) will use the CRTC process to weaken consumer protections.

On Thursday last week, the CRTC (Canada’s telecom authority) requested citizen input on the development of a code of conduct for wireless companies. Canadians have been speaking out about unfair treatment from big telecom companies for years.

OpenMedia.ca is launching CellPhoneHorrorStory.ca today to give citizens an easy way to make the CRTC aware of the real human consequences of our broken cell phone market. The Big Three cell phone companies (Bell, Rogers and Telus) control nearly 94% of the market and many Canadians feel trapped by long-term restrictive contracts, price-gouging and disrespectful customer service. Read more »

Topics: Cell Phones

OpenMedia.ca pleased with CRTC plans to protect Canadian cell phone users

Grassroots group lauds announcement of public consultation for national rules for wireless

October 11, 2012 – The Canadian Radio-television and Telecommunications Commission (CRTC) announced today they will hold a public hearing to develop measures to protect cell phone users.

Grassroots group OpenMedia.ca is welcomes this consultation, noting that with only three large companies controlling 94 percent of the cell phone market in Canada, there simply isn’t enough choice to ensure Canadians are getting a fair deal. Read more »

Topics: Cell Phones

Canada officially joins secretive Trans-Pacific Partnership (TPP); OpenMedia demands government come clean on proposed Internet restrictions

October 9, 2012 – Canada became an official signatory to the Trans-Pacific Partnership (TPP) agreement today, as citizens express concerns about the deal’s negative implications for Internet openness and affordability.

Over 100,000 people and several organizations have spoken out against the agreement through the petition at http://StopTheTrap.net, with hundreds more signing every day.

The TPP—which has been negotiated behind closed doors since 2008—is a multi-nation trade agreement that contains provisions that criminalize everyday uses of the Internet, which threaten heavy fines for the average citizens online. OpenMedia.ca has learned about the proposed Internet restrictions from leaked documents. Read more »


Media Advisory: The public demands the CRTC stop Bell’s takeover

The Canadian Radio-television and Telecommunications Commission (CRTC) is examining Bell Canada's $3.4 billion takeover of Astral Media at hearings in Montreal the week.

The Public Interest Advocacy Centre, an Ottawa-based consumer group is scheduled to appear before the Commission on Wednesday, September 12. PIAC is a member of the Stop the Takeover Coalition, which opposes the acquisition based on the principles at http://openmedia.ca/takeover/principles.

“This deal will give Bell more market power because they will control a remarkable share of television services,” says Public Interest Advocacy Centre counsel Janet Lo, “If the deal goes through, consumers will be offered even less flexibility in packaging and choices to pick and pay only for the television services they want to watch, and consumers will pay higher prices to access broadcasting services.”

“This deal will give Bell more market power because they will control a remarkable share of television services,” says Public Interest Advocacy Centre counsel Janet Lo, “If the deal goes through, consumers will be offered even less flexibility in packaging and choices to pick and pay only for the television services they want to watch, and consumers will pay higher prices to access broadcasting services.”

OpenMedia.ca, a grassroots organization that safeguards the possibilities of the open and affordable Internet, has further concerns about big telecom companies that own both content and the methods of distributing it. Read more »


Canadians to CRTC: Bell Takeover of Astral is Bad for Canada

Diverse Coalition forms in response to Bell’s proposed acquisition of Astral Media

August 28, 2012 – Bell’s proposed takeover of Astral Media is bad for Canada.

That’s the message being sent by the new, broad-based coalition of groups known as the Stop the Takeover Coalition.

The Coalition consists of a diverse mix of organizations—public interest groups, consumer groups, and cultural industry stakeholders—that have joined forces, based on a set of principles, to draw public attention to the risks of Bell’s expansion. The coalition is encouraging Canadians to join the campaign by sending a messaging to decision makers at http://StopTheTakeover.ca. Read more »


Canadians launch platform to defend Internet freedom worldwide

Mobile-adaptive site launched as threats to open Internet access go global

August 23, 2012 – In response to the secretive Trans-Pacific Partnership (TPP) process and other threats to Internet freedom, Canadian non-profit Internet freedom organization, OpenMedia, is launching a platform to amplify the voices of the global pro-Internet community.

Working with Canadians across the country, OpenMedia led the biggest online campaign in Canadian history—Stop The Meter—along with the public outcry that has thus far stopped online spying bill C-30. OpenMedia hosted a multifaceted online campaign—incorporating social media, direct communication with MPs, viral videos, and educational graphics.

Following those accomplishments, OpenMedia joined with a diverse coalition of groups to launch the StopTheTrap.net petition in June of this year, wading for the first time into international waters. This online petition allowed citizens to push back against the secretive Trans-Pacific Partnership (TPP) agreement, which contains restrictive binding provisions that could criminalize everyday uses of the Internet. Over 100,000 people from around the world have already signed the petition. Read more »


Large petition against TPP’s Internet trap hand-delivered to negotiations in San Diego

Broad coalition confronts TPP negotiations armed with over 90,000-strong StopTheTrap.net petition

July 7, 2012 – Organizations and people belonging to the StopTheTrap.net Coalition delivered 90,000+ signatures from around the world to Trans-Pacific Partnership negotiations Friday, arguing that the trade agreement’s Internet restriction provisions would create an “Internet trap”. The StopTheTrap.net Coalition represents a diverse range of organizations and people committed to standing against the TPP's extreme intellectual property restrictions.

Shortly after 12:00 PM PT Friday over one-thousand pages of petition signatures were delivered at the Hilton San Diego Bayfront Hotel, where TPP negotiations have been taking place since Monday. The handoff was backed by StopTheTrap.net Coalition members—including legal and policy experts and supporters from Public Knowledge, Public Citizen, SumOfUs, and the Electronic Frontier Foundation. Read more »


Secretive trade agreement could mean big fines for Canadian Internet users, says new coalition

Canadians kick off international coalition to fight new Internet restrictions proposed in TPP trade agreement

June 27, 2012 – OpenMedia.ca launched a campaign today, supported a by a group of organizations, to stand against the new Internet restrictions, including new content fines, that Internet users will be subject to through the Trans-Pacific Partnership (TPP) agreement. Read more »

Topics: Copyright

Canada’s Digital Future at Risk as Ottawa joins Trans-Pacific Partnership Agreement

Pro-Internet group OpenMedia.ca warns that entry into TPP could force an “Internet lockdown” in Canada

June 19, 2012 – Canada has become the latest country to join the Trans-Pacific Partnership, a secretive international trade agreement that will include rules for copyright, trademarks, and patents that are far more restrictive than those currently required in Canada by existing treaties or regulations. But as Canada prepares to join the talks, digital rights advocates are expressing concerns that the TPP would extend Internet restrictions across the globe.

The TPP’s intellectual property measures would give large media conglomerates new powers to lock users out of their own content and services, provide new liabilities that might force ISPs to police online activity, and give giant media companies even greater powers to shut down websites and remove content at will. Read more »

Topics: Copyright

Media Advisory: OpenMedia.ca Releases Names of MPs Standing With Canadians Against Warrantless Online Spying

Citizen Outcry Against Bill C-30 Pushes Over Sixty MPs to Add Their Names to OpenMedia.ca Pro-Privacy Listing

WHO:
Steve Anderson, Executive Director, OpenMedia.ca
Lindsey Pinto, Communications Manager, OpenMedia.ca

WHAT:
OpenMedia.ca has just released a tool that displays the names of the over sixty Members of Parliament—nearly two-thirds of opposition party members—who have signed up as Pro-Privacy MPs, and taken a stand against warrantless online spying legislation in Canada (Bill C-30). By adding their names, these politicians have publicly committed to work "with Canadians to ensure that any Lawful Access legislation respects our privacy, security, and personal budgets.” Read more »

Topics: Online Spying

Pro-Privacy Canadians Launch Viral Video To Say They Don’t Want To Pay For Online Spying Bill

Citizen-Made Video Launches After Millions Are Set Aside For Bill C-30

May 24, 2012 – OpenMedia.ca has launched a citizen-made online video educating Canadians about the true cost of the government’s online spying legislation C-30 and the threat it poses to personal privacy.

If passed, Bill C-30 will force Canadians to pay for a range of authorities to invasively access their private data, at any time, without a warrant.

Despite media coverage suggesting Bill C-30 has been shelved, last week, Public Safety Minister Vic Toews proclaimed that the government is still “intent on proceeding” with its unpopular, warrantless online spying bill. It has also been revealed that Toews has quietly set aside millions in taxpayer dollars to pay for this costly online spying plan (see links below for details). Read more »

Topics: Online Spying

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