CGO Correction From Press Release

Last night we put forth our press release on Rogers response to the CRTC.  In it I stated that:

“We also believe this issue is widespread to ISP’s who use Cisco’s ITMP systems. Nothing Rogers has provided backs up their claim that this is isolated to Rogers only. “

Rogers in its response to the CRTC stated:

“The technology and software in use at Rogers is provided by a leading network equipment vendor: Cisco. This is the same technology that is in place in hundreds of other ISPs worldwide, and Rogers does not believe the problems we have experienced are unique to our network.”

I retract my statement above and do offer apologies for any inconvenience this has caused.  This is a bit of a learning process for everyone involved, from us to Rogers to the CRTC.  We offer on Rogers statement above, that Rogers is admitting the problem is not unique to its networks,  and may have further impacts on ISPs across Canada using Cisco network equipment.  This further validates our position on calling for a public inquiry with the CRTC, and also validates what we have been saying recently.  This also validates many of our members concerns with ISP’s other than Rogers.  Due to Rogers lack of a timeline with respect to a full resolution to this problem, the CRTC needs to act within accordance of its updated guidelines on ITMP complaints. Cisco Executives along with executives from each ISP need to be pulled in before the CRTC to explain how such a bug has gone unchecked, and unresolved for so long. Lessons need to be learned here on how to prevent such a breakdown in Cisco’s development lifecycle on its ITMP systems, and the legal implications this has for their clients.  We also encourage Canadians to ensure the CRTC follows through with their complaint guidelines by signing our petition.

Warm Regards,
Jason Koblovsky
(Co-Founder Canadian Gamers Organization)